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| Our 4 Step Transcription Process |
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| The Doctor simply dictates into the digital
recorder connected to a computer. Voice files of the dictation are
automatically generated and can uploaded to our secure FTP server using
our management portal. These files are directly downloaded at our
transcription center. |
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Transcriptionists are split into specialist teams. Each dictation is
treated as a project and is allocated to an individual transcriptionist
in the right specialty to ensure quality through familiarization on a
regular basis. |
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observe strict discipline in the two most critical areas in MT -
Quality and Turnaround Time. Each transcribed document goes through a
two-tiered Quality Assurance process, with a third level available
where a recheck is necessary by a senior QA executive. |
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| QA
Level I - done by transcriptionist with at least 2-3 years of actual
work experience with various accounts and specialties |
| QA
Level II - done by transcriptionist with at least 3 years of actual
work experience with various accounts and specialties |
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| All
Reports are visually checked for correctness, signed off and delivered
securely to the Doctor's password-protected directory. An intimation
appears on the Doctor's management portal Dashboard from where the
reports can be downloaded in just one click. |
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